Remote Monitoring

We provide a unique set of remote data collection packages utilised by a skilled team of engineers to diagnose customer’s plant performance in order to:

  • Establish the root cause of plant faults quickly
  • Reduce customer maintenance and energy costs
  • Focus maintenance as necessary
  • Maintain and demonstrate design efficiency
  • Forecast and prevent fault occurrence
  • Track results of operational change
  • Keep the plant legal and safe

Sentinel Plus Operational Centre

This is a software package optimised to track and record faults and alerts throughout the working life of our customer’s sites from which customised reports are produced. The system automatically calls our local branch teams whenever an engineer may be required, 24/7/52.

MES Data Graphing

Industrial refrigeration plants are generally controlled following the analysis of real time data input to a PLC. This operating data is often lost, making it difficult to determine the root cause of any unexplained event. Our system captures all the PLC data and stores it on a remote database for interrogation by the monitoring hub team using adapted graphing software and pre-configured reports.

Remote Dial In to Site

Star Refrigeration offers the facility of a secure managed broadband service to enable remote dial up access to its maintained sites, giving us the ability to log directly into site, establish the current running status, and reset and make set point changes from any remote location with broadband access. This often removes the requirement for a costly engineer site visit.

Remote Monitoring
Contact
James Ward
Operations Director

Related Case Studies

Tesco saves 4GWh of energy and 835 tonnes of CO2

Client: Tesco
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Sector: Temperature Controlled Storage & Distribution
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 Star Refrigeration’s Ethos service and StarCare maintenance team helped Tesco achieve an average 10% energy saving across eight distribution centres between January 2022 and September 2023, with a return on investment in under 3 months.

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Asda drives down energy consumption by 35% since 2010 with the help of Star Refrigeration and City Facilities Management.

Client: ASDA
Location: Various
Sector: Temperature Controlled Storage & Distribution
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Strategic insight data services provided by Star Refrigeration’s data monitoring business, SDA, saved Asda 5GWh on energy costs and over 1,100 tonnes of CO2e over the last four and a half years across six sites optimised with Ethos software.

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Sector: Temperature Controlled Storage & Distribution
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