Maintenance Manager – South East | Star Refrigeration

Maintenance Manager – South East

Star Refrigeration is the UK’s largest independent industrial refrigeration engineering company working with customers from design to commissioning and maintenance, supported by a nationwide branch structure.
The South East Region has two branch locations, one in Oxford and one in London, currently serving around 67 maintenance customers with planned growth to the customer base and workload.


The Role

This is an exciting, challenging and varied role, involving interaction with multiple departments, suppliers and customers across a wide range of industries. The Maintenance Manager is responsible for overseeing the planning and completion of maintenance contracts. A key role within the region, the duties within the role are comprised of a range of different responsibilities, and inclulde but are not limited to the following
  • Management of the customer maintenance base to ensure delivery of contracted obligations.
  • Management of subcontractor services required to fulfil maintenance contracts
  • Development and Submission of maintenance renewal quotations
  • Handling of potential new maintenance enquiries from initial enquiry, costing, tender compliance and final quotation/tender submission
  • Review customer agreements to identify opportunities to increase or amend the scope of the agreement to improve the offering to the customer.
  • Ensure compliance with company procedures, values and strategic objectives.

The Candidate

The successful candidate should have:
  • Specialist experience in the maintenance and servicing of industrial refrigeration systems utilising NH3 and CO2
  • General experience with HFC refrigerants
  • Experience of managing a large maintenance base
  • A strong customer focus.
Applicants should be able to demonstrate:
  • Good technical and communication skills along with the ability to work to deadlines, along with the necessary skills to develop and maintain strong and productive customer relationship
  • Good organisational skills, which are vital as the role involves managing our service to multiple customer’s site spread over a large geographic area.•
  • The ability to manage your own workload
  • The ability to work as part of a team as you will be working closely with a number of suppliers, subcontractors and internal departments.

All Star employees are entitled to our benefits package which includes:

  • A competitive salary
  • Annual leave: 35 days inclusive of bank holidays
  • Pension: 8% non-contributory pension with option to make additional voluntary contributions
  • Professional Development: biannual reviews on development to encourage career growth
  • Private Medical BUPA insurance available after 6 months of employment with additional family option
  • Permanent Health Insurance: generous long term illness cover equal to 50% of salary with continuation of company pension contributions
  • Life Assurance: 6 x annual salary
  • Employee Assistance Programme: 24/7 phoneline offering practical support and access to counsellors
  • Star Share Ownership Plan: option to become a company shareholder through pre-tax saving scheme
If you would like a new challenge and can demonstrate the necessary drive and ability to succeed then we would like to hear from you. To apply email your CV to
Maintenance Manager – South East