21

Staff

46

Current Customer Sites

24

Call Out Service (daily hours)

10

Customer Satisfaction Score (out of 10)

Aberdeen Branch

Established in 1971, Star’s Aberdeen branch is situated in Dyce and covers the north of Scotland and the isles of Orkney, Shetland and the Outer Hebrides. The branch is heavily involved in providing maintenance support to operators in the fishing, leisure and pharmaceutical industries.

With many long-standing clients, the branch has grown alongside its customer base, installing and maintaining a full range of refrigeration plant and equipment. The Aberdeen branch recently secured its largest ever maintenance contract, a multi-site regional distribution network for a major multiple.

Refrigeration and HVAC systems at more than 30 customer sites large and small are currently covered by the Aberdeen branch. Star’s team strives to ensure all plant and equipment operates in line with the latest health and safety regulations and legislative compliance.

The Aberdeen branch has an 11 person strong team, including five specialist refrigeration engineers. Further staff include a Service manager and controller, Contracts supervisor and admin support.

Star Refrigeration’s branch network

Star’s network of 9 branches across the UK was developed to better serve our nationwide portfolio of customers with the aim of delivering the right services, in the right locations and at the right time. The branches act almost as independent entities -employing over 200 people- and are fully supported by the wider business.

Through this large network Star maintains a highly competitive position, providing businesses with a more focused and cost-effective service that is tailored and personalised to each individual business need.

The highly skilled team provide 24/7 rapid support to customers, endeavouring to respond to all onsite problems within 2 hours of notification.

As part of Star’s leading maintenance service, the branch provide planned preventative maintenance to minimise disruption and downtime for customers with exceptional health and safety standards.

Benefitting from corporate support, the branch offers a vast range of maintenance services, using the latest technology and best practice, including:

  • New Installations
  • Plant Upgrades and Refurbishment
  • Service works
  • Refrigeration Maintenance and condition based monitoring including:
    • Vibration Monitoring and Analysis
    • Ammonia Analysis
    • Thermal Imaging
    • Laser Alignment
  • Temperature Compliance Checks
  • Health and Safety advice
  • Legislative Compliance advice
  • Energy Monitoring and Advice
  • Live Plant Monitoring
  • Capital Planning & Asset Management
  • Fast and reliable Call Out service
  • Digital Documentation Management
  • Chiller Contingency Planning
  • Spares

Calum McKenzie

Scotland Regional Manager

Tel: 01332861161

Email: cmckenzie@star-ref.co.uk

Branch CV

Telephone

01224 723301

Fax

01224 723331

Address

Wellheads Industrial Estate, 5 Wellheads Cres, Aberdeen AB21 7GA

Service Manager

Kevin Fraser

Regional Contracts Manager

Marc Gault

Service Supervisor

Alexander Reid

Service Controller

Rhona Vaughan

Trainee Branch Administrator

Leigh Killah

Regional Sales Manager

Euan Duncan

Recent Awards

Accreditation

Branch Contact Form