{"id":3,"date":"2019-12-05T04:10:31","date_gmt":"2019-12-05T04:10:31","guid":{"rendered":"http:\/\/test.star-ref.co.uk\/?page_id=3"},"modified":"2020-04-21T11:24:17","modified_gmt":"2020-04-21T11:24:17","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.star-ref.co.uk\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<h1>Privacy policy<\/h1>\r\n<div class=\"legals\">\r\n\r\n<strong>1. Introduction<\/strong>\r\n\r\nThis Privacy Notice provides details on the personal data we collect from you, what we do with it, how you might access it and who it might be shared with.\u00a0 Star Refrigeration Group will only process personal data in a manner that is compatible with General Data Protection Regulations (GDPR) by striving to ensure we handle personal data fairly, lawfully, sensitively and with justification.\r\n\r\nPersonal data relates to an individual who can be identified from that data.\u00a0 In line with our obligations under GDPR we ensure personal data is kept up to date, stored and destroyed securely, by not collecting or retaining excessive amounts of data, by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate security measures are in place to protect personal data.\r\n\r\n<\/div>\r\n<div class=\"legals\">\r\n\r\n<strong>2. Our Contact Information (Data Controller)<\/strong>\r\n\r\nStar Refrigeration Ltd.\r\n\r\nStar Refrigeration is the parent company of StarFrost, Star Renewable Energy, Star Technical Solutions, Star M&amp;E Solutions, Star Learning Solutions (i-know.com) and Azane.\r\n\r\nThornliebank Industrial Estate\r\nNitshill Road, Thornliebank, Glasgow\r\nG46 8JW\r\nUnited Kingdom\r\nTelephone: (+44) 0141 638 7916\r\n\r\nCompany Email: <a href=\"mailto:gdpr@star-ref.co.uk\">gdpr@star-ref.co.uk<\/a>\r\n\r\nYou have the right to lodge a complaint to the Information Commissioner\u2019s Office (ICO), the UK\u2019s supervisory authority of data protection issues.\u00a0 Their contact details are below however if you have any concerns please raise them with us in the first instance and we will do our best to resolve these.\r\n\r\nInformation Commissioner\u2019s Office (ICO)\r\nWycliffe House, Water Lane, Wilmslow, Cheshire\r\n\r\nSK9 5AF\r\nTel: 0303 123 1113\r\n<a href=\"https:\/\/www.ico.org.uk\">www.ico.org.uk<\/a>\r\n\r\n<\/div>\r\n<div class=\"legals\">\r\n\r\n<strong>3. Purpose of processing data<\/strong>\r\n\r\nWe process personal data to enable us to carry out work in order to fulfil customer contracts; promote and advertise our products and services; security, safety and prevention of crime; maintain our company records and to support and manage our employees.\r\n\r\nWe may use your personal data for other similar purposes, including marketing and communications, but that will only occur in the case we have your consent or another legal justification for doing so.\r\n\r\n<\/div>\r\n<div class=\"legals\">\r\n\r\n<strong>4. How do we collect personal data<\/strong>\r\n\r\nData will be collected from you by different methods including the examples below:\r\n<ul>\r\n \t<li>\u00a0Recruitment activity<\/li>\r\n \t<li>\u00a0Letters and emails<\/li>\r\n \t<li>\u00a0Computer records<\/li>\r\n \t<li>\u00a0Web enquiries and registrations<\/li>\r\n \t<li>\u00a0CCTV images<\/li>\r\n<\/ul>\r\n<\/div>\r\n<div class=\"legals\">\r\n\r\n<strong>5. What personal data do we collect?<\/strong>\r\n\r\nThe personal data we collect depends on whether you just visit our website or use our services. If you visit our website, you do not need to provide us with any personal data. However, your browser transmits some data automatically, such as the date and time of retrieval of one of our web pages, your browser type and settings, your operating system, the last web page you visited, the data transmitted and the access status, and your IP address.\r\n\r\nIf you use our services, personal data is required to fulfil the requirements of a contractual or service relationship, which may exist between you and our organisation.\r\n\r\nWe collect data including:\r\n<ul>\r\n \t<li>Name and company details<\/li>\r\n \t<li>Contact information \u2013 address\/email address\/phone number<\/li>\r\n \t<li>Details of products and services contracted for<\/li>\r\n \t<li>Profile data including log in details<\/li>\r\n \t<li>Customer feedback and survey data<\/li>\r\n<\/ul>\r\n<\/div>\r\n<div class=\"legals\">\r\n\r\n<strong>6. How do we look after personal data<\/strong>\r\n\r\nWe limit the amount of personal data collected only to what is fit for the purpose, as described above. We restrict, secure and control all of our information assets against unauthorised access, damage, loss or destruction; whether physical or electronic. We retain personal data only for as long as is necessary for each purpose, to respond to your requests, or longer if required by law. If we retain your personal data for historical or statistical purposes, we ensure that the personal data cannot be used further. While in our possession, together with your assistance, we try to maintain the accuracy of your personal data.\r\n\r\n<\/div>\r\n<div class=\"legals\">\r\n\r\n<strong>7. Purpose for which information will be processed<\/strong>\r\n\r\nWe will only use your personal data when the law allows us to.\u00a0 Most commonly, we will use data in the following circumstances:\r\n<ul>\r\n \t<li>Where we need to perform the contract we are about to enter into or have entered into with you.<\/li>\r\n \t<li>Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.<\/li>\r\n \t<li>Where we need to comply with a legal or regulatory obligation.<\/li>\r\n<\/ul>\r\n<p class=\"paragraph\">Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications to you via email. You have the right to withdraw consent to marketing at any time by\u00a0contacting us\u00a0(at <a href=\"mailto:gdpr@star-ref.co.uk\">gdpr@star-ref.co.uk<\/a>).\u00a0\u00a0We do not share data for marketing purposes out-with the Star Refrigeration group of companies and no information is shared with third-parties.<\/p>\r\n\r\n<\/div>\r\n<div class=\"legals\">\r\n<p class=\"paragraph\"><strong>8. Who will information be shared with<\/strong><\/p>\r\n<p class=\"paragraph\">It may be necessary to share information with parties including those detailed below.\u00a0 In each case only necessary information is shared.<\/p>\r\n\r\n<ul>\r\n \t<li>Other companies within the Star Refrigeration group of companies<\/li>\r\n \t<li>Subcontractors\/suppliers\/service providers<\/li>\r\n \t<li>Professional advisors including lawyers, bankers, auditors and insurers who provide consultancy, legal, insurance and accounting services<\/li>\r\n \t<li>Relevant government departments as required, i.e. HMRC<\/li>\r\n<\/ul>\r\nWe require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes\r\n\r\n<\/div>\r\n<div class=\"legals\">\r\n\r\n<strong>9. How long do we hold information<\/strong>\r\n<p class=\"paragraph\">We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.<\/p>\r\n<p class=\"paragraph\">To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.<\/p>\r\n\r\n<\/div>\r\n<div class=\"legals\">\r\n<p class=\"paragraph\"><strong>10. Legal rights relating to information held<\/strong><\/p>\r\n<p class=\"paragraph\">Under certain circumstances you have rights in relation to your personal data.\u00a0 You have the right to request access to any of your personal data that the company hold and if any of that information is incorrect or out of date you have the right to have that data corrected.<\/p>\r\n<p class=\"paragraph\">You also have the right to request your personal data is erased where it is no longer necessary to retain such data.\u00a0 Where there is a dispute in relation to the accuracy or processing of your personal data, you have the right to request a restriction is placed on further processing.\u00a0 You also have the right to object to the processing of personal data, dependent on the purpose that the company holds the information.<\/p>\r\nWhere it may have been necessary to get your consent to use your personal data, you have the right to withdraw that consent. If you withdraw your consent, we will cease using your personal data without affecting the lawfulness of processing based on consent before your withdrawal.\u00a0 Where you have previously given your consent to process your personal data, you also have the right to request that we port or transfer your personal data to a different service provider or to yourself, if you so wish.\r\n<p class=\"paragraph\">Requests should be made to the data controller by email to <a href=\"mailto:gdpr@star-ref.co.uk\">gdpr@star-ref.co.uk<\/a><\/p>\r\n\r\n<\/div>\r\n<div class=\"legals\">\r\n<p class=\"paragraph\"><strong>11. Data security<\/strong><\/p>\r\nWe are committed to being transparent and taking all reasonable and appropriate steps to ensure we handle data appropriately, keep it secure and to protect it from misuse, loss, or unauthorised access. We do this by having in place a range of appropriate technical and organisational security measures including daily backups, which are securely stored off site.\r\n\r\nIn addition, we limit access to personal data to those parties who have a business need requiring their access.\u00a0 They will only process your personal data in line with our policies and are subject to a duty of confidentiality.\u00a0 Any suspected breaches will be notified to those affected and the regulator where we are legally required to do so.\r\n\r\nAs Star Refrigeration operates globally, it may also be necessary to transfer your data to other Star Refrigeration companies or to suppliers\/service providers where we rely on storage, system and administrative support from outside the European Economic Area therefore the processing of your data may involve a transfer of data to countries outside of the United Kingdom.\r\n\r\nWe take all reasonable steps to ensure that your personal data is processed securely. We will only transfer personal information outside the EEA where it is compliant with applicable data protection legislation and the means of transfer provides adequate safeguards in relation to your personal information.\r\n\r\n<\/div>","protected":false},"excerpt":{"rendered":"Privacy policy 1. Introduction This Privacy Notice provides details on the personal data we collect","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Privacy Policy | Star Refrigeration<\/title>\n<meta name=\"description\" content=\"Read the privacy policy in place for the Star Refrigeration website. 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